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Spend £5.00 to get free UK delivery Pay with your debit/credit card or via PayPal Majority of orders despatched within one day Easy 30 day returns guarantee Regular order updates sent by email Fast, helpful and friendly customer service
Just a small selection of our customers' comments below ...If you'd like to send your own comments in to us, please click here. |
Amy, 21 August 2011:I never normally leave feedback on sites but this one was so good I felt I had to. The site is easy to use and pictures are true to the products I recieved. I was notifed via email to let me know about my order, and my jewellery arrived within 2 days. All in all great service, product, value , and customer care! I will be ordering again very soon. |
Ffion, 18 August 2011:Very good service, and very helpful. Quick delivery! Thank you! |
Hannah, 6 August 2011:Had many orders with you over the years, would just like to say thankyou for your fast service and good quality products everytime! |
Anna, 28 July 2011:Jewellery arrived this morning and I am VERY impressed! Belly bar is just what it looks like in the picture and looks absolutely gorgeous on :D the piercing aftercare is very good as well, and smells delicious! Thank you very much for sending them so quickly and making some such amazing products, will definitely be ordering again from you soon! |
Beky, 26 July 2011:Fantastic site! I've ordered a few things from this site and I love all the designs and its not too expensive either :) Belly bars and tragus piercings are a treat from here! |
Ann, 23 July 2011:i placed my first order with ouch jewellery on a sunday afternoon and received delivery the following thursday! i was very impressed with the speed of delivery and love my lip jewellery so thank u :) iv also placed a second order yesterday so cant wait till it comes! |
Rosalie, 30 June 2011:fantastic product, fast delivery, great service, thanks i couldn't be happier :) |
Fiona, 28 May 2011:Really pleased with the speed of delivery, regular email updates and the product. Great value for money AND it's free delivery. I'm about to order more ;) |
Margaret, 6 May 2011:Thankyou for the prompt delivery of the pregnancy belly bar with the crystal and babies feet on that I ordered for my daughter. She put it in as soon as I gave it to her and it looks so cute. All we have to do now is wait for the happy arrival! |
Gwen, 3 May 2011:A big thank you to your company for great service, I am extremely happy with my order and the delivery time was great. |
Deborah, 23 April 2011:Hello all at Ouch! Received my belly bar today and I'm really pleased with it. Thanks so much for the very efficient service. |
David, 29 March 2011:Just dropping a quick line to say that the delivery arrived on Saturday, exactly as described and ordered. |
Darren, 18 March 2011:Many thanks for my order..great service and well informed too what is going on !! |
Tony, 7 February 2011:After previous great service why go anywhere else? |
Kirsty, 29 January 2011:Hi! thank you very much my order has been received and is perfect!! :) I would like to add that i have absolutely loved your customer service skills with your company! :) its really nice to receive a 'human' response rather than a script! and its nice to know that you understand when a customer makes a mistake and that you are so helpful :) so thank you so much! ill definitely be recommending your site to my friends! |
Gareth, 29 January 2011:Thanks for your excellent service, fast and efficient. I decided to use your company due to the range of products and the flexibility of the options. This is my first piercing so I wanted to get it right. I suppose I have gone all the way, a deep dydoe at 12 o'clock. The item you supplied looks and feels absolutely great. |
Craig, 25 January 2011:Found exactly what I was looking for! |
Rosie, 24 January 2011:always perfect service, fast and easy :) |
Catherine, 22 January 2011:I have recommended this website to all my friends the service you get is fantastic and the products are beautiful. |
Kate, 20 January 2011:thank you for my order, I received it today, they're brilliant, thank you |
Mark, 19 January 2011:hi i just recieved my order today and would just like to say thanks, everythiing spot on and will be ordering from you again soon |
Steve, 9 January 2011:Thank you for great item, great service and super fast dispatch.Perfect! |
William, 12 December 2010:Thank you very much for your e-mail, and for your quick assistance in this matter.... we have indeed received the exchanged item and my wife is very happy with it! Thanks again for your help and all the best for 2011... |
Kelly, 17 November 2010:Thats brilliant, i'm usually faced with a lot of waiting and hassle when i order off the internet but you have been very quick and helpful! i will definately reccomend you. |
Nicky, 10 November 2010:Although i only purchased a few plastic retainers from yourself, they proved priceless through both my pregnancies and will now consider using for work for comfort. Would highly recommend to anyone! Cheers. |
Wendy, 2 November 2010:Many thanks for your swift response and arrangement for replacement. This is much valued and appreciated. I will be a returning customer and wouldn't hesitate to recommend you to my friends. |
Sylvia, 24 October 2010:Just received order and very happy with it. I appreciate the highly professional customer service. Hope to deal with you again and will recommend you. |
Helen, 9 October 2010:Just want to say thank you for getting the parcel to me by Christmas Eve. Just in time! My goddaughter loved the jewellery. Thanks for great service! |
Jacky, 29 September 2010:just received my ladybird bellybar! its lovely thanks very much, just hope its the right size now! Merry christmas. |
Sean, 26 September 2010:Thanks very much for the quick response to the email I sent below. Would also like to say fantastic job getting the items sent out so quickly - you have quite literally saved my bacon this year as the items I got were proving very difficult to order before Christmas from anywhere else! I will definitely be using your companies services again in the future. Thanks again and have a good Christmas and New Year. |
Xavier, 4 September 2010:Hi thanks for your help the tunnels came within a couple of days just the job great doin buisness with you many thanks. |
Stephen, 23 August 2010:This has been my 1st order with Ouch!,and it has been an excellent one!...great choice,lots of info,and quick turnaround on my order!...not to mention quality goods! Will recommend and use again guys! Thanks! |
Sue, 17 July 2010:I would just like to say a massive thank you for the body bar, it is just what I was wanting, and I will definitely order again from you. |
Megan, 1 September 2009:Just wanted to say great products, great prices and great service! Am very happy with my order =) Thanks! |
Sarah, 28 August 2009:I am just emailing to say what brilliant service I recieved from you! You probably know your awesomeness, but I feel like telling you any way! So late tuesday night I decided to purchase something off your website and Wednesday morning I recieve an email saying thank you for your purchase etc etc, I didnt realise how quickly you guys could work! So in another email I recieved it said I should recieve my items in 1-3 working days, and 3 working days later I get them! Now that is quick and the first time I have ever recieved something within the expected delivery dates! So yeah all this including your amazing prices, wide variety of stock and actually managing to get my order right first time means you have won me over and I am a happy customer who shall return again and again! Just thought I would let you know! |
Hannah, 15 August 2009:Just Want To Say Thanks For A Great Service, Ordered From You Twice And Both Times Have Been Pleasing, Affordable And Swift! |
Dawn, 13 August 2009:The contact lenses are great, we will be ordering more for parties in the future and recommending you to all of our friends. |
Alex, 10 August 2009:I am writing to thank you for your prompt service, and I am delighted with the 3 Nose Studs I bought, (2 Daisies and a retainer). I ordered late on Thursday night and they arrived Monday morning, all look great exactly what I'd been looking for. Will definately be visiting and shopping with you again and recommending to others. |
James, 3 August 2009:Received my order today mon 3rd Aug. Thankyou just as described on the web site. I will tell my friends. |
Kirsty, 1 August 2009:Excellent condition. Fast Delivery. Good prices. A+++ |
Gillian, 12 July 2009:Can I say I have been really impressed with the service you have provided any time I have ordered jewellery from you. |
Ayren, 8 July 2009:Now thats what I call Customer Service. Prompt, polite, and helpful beyond the call of duty. |
Hannah, 6 July 2009:Just Wanted To Say I Recieved My Jewellery Today; Im Very Pleased With It And The Service I Have Been Given By You. I Will Most Certainly Use This Site Again! Thankyou. |
Joanne, 6 July 2009:I would like to say thank you for such a quick dispatch. Will be using your website again! |
Cher, 3 July 2009:I just want to thank you very much for my order which arrived today. Very prompt!! :-) I love the Jewel Dropper Belly Bar. Stunning. And the nose stud too. Very happy customer. Will visit again. |
Andru, 12 June 2009:My order arrived today. Really happy with it - nicely packaged, and really good delivery time! Good job guys, this is the best service I've had yet when ordering jewellery online. Just wanted to drop a quick line to say a big thanks, and that I'll be coming to you first next time I need any jewellery. |
Ken, 8 June 2009:got my order monday morning very pleased with my order i will alway's buy from your company it's 1st class service for me thank you. |
Joanne, 6 June 2009:Many many thanks for your advice regarding my daughters piercing, the banana bars have arrived safely here in Spain, my daughter loves them all, will be putting together a second order very soon, will gladly recommend your company. Service excellent and great advice.I contacted 5 sites with my question and you were the ONLY one who relpied, once again THANK YOU. |
Martyn, 5 June 2009:Hey, just a quick thank you note. I received my jewellery earlier on today and i'm very pleased with it, excellent quality and really quick delivery. I'll make sure to bookmark your site and order from yous again :) |
Becky, 12 May 2009:I would like to thank you for the excellent customer service that I recieved from you regarding my order. I was delighted with the product but most of all the way you contacted me regarding delivery options available to ensure that I recieved the item in time for my daughter's birthday. I would certainly recommend your website for quality products and excellent service. |
Christina, 1 May 2009:I received my order today, and just wanted to say thank you! There are plenty of body jewellery shops online, but yours stands out and it has been a pleasure to deal with you for these reasons: a) Ball sizes of navel banana bars are both specified; b) Great choice and variety; c) Good value for money; d) Well packaged in individual sealed bags. Keep up the brilliant work, and I will definitely be be coming back and will be referring you to my friends. |
Claire, 4 April 2009:The replacement has arrived and is perfect! Thank you so much for your touble-free returns process :-) |
Jeff, 3 April 2009:Thankyou so much for your swift dealings with this! Package arrived this morning as i was leaving for work! PERFECT customer service! If everywhere was as efficient as yourselves... We'd all be far better off. Enough praise for now! Thanks again! |
Anne, 3 April 2009:I received the 9ct gold barbell this morning and have ordered another straight away [slighty smaller],as it was great item and I am very pleased also it was packed well and arrived within a week. |
Gloria, 2 April 2009:Thank you for youe email ref refund. It makes a refreshing change to deal with such an efficient company! |
Tony, 2 April 2009:Received goods this morning, thankyou, excellent service. |
Bruce, 28 March 2009:Just wanted to say your service & products are excellent - would recommend to anybody; superb. The naval titanium banana bar & body piercing aftercare solution brilliant. Thanks. |
Daniel, 27 March 2009:Just a quick mail to say thanks for all your help with my order. It's arrived today &, as ever, I'm impressed with the speed of delivery & the faultless customer service from Ouch. Much appreciated, |
Anna, 19 March 2009:I have recieved my order and yet again I am very impressed!! The build-your-own labret bar and the asteroid labret bar {used for my helix and conch} are great! and I'm already getting compliments! I also purchased the normal crystal earings in "fushia" for my mum for mothers day. they're gorgeous!! I'm sure she'll be very happy! |
Abby, 19 March 2009:I bought a Glitter Flexible Barbell in Red for my nipple on Saturday. It arrived in 3 working days. I found your service to be excellent and quick becuase I have to wait days for some barbells to come. I am happy with the condition the jewellery came in and the package to seal it. The jewellery is lovely and the perfect size. I will definately be ordering from you again in the future. Thanks. |
Stephanie, 18 March 2009:I wanted to write to say how impressed I have been with your service. I have received my order promptly and I am very pleased with my purchases. It has also been great to find somewhere that sells 6mm naval jewellery. Thank you. |
Victoria, 26 February 2009:Just wanted to say how pleased I am with the titanium belly bar (Blue Crystal flower) I have just received today from you. Easy ordering, very informtive website and easy to get around. Speedy delivery and great stock! I have not been able to buy 8mm bars - not any more!! Great company - keep up the excellent service!! |
Craig, 21 February 2009:i was impressed with the service i was givin it was dispatched on the 20th and was here on the 21st. the quality of the glass used was very good not a rough end in sight very impressed. would recomend. |
Brian, 16 February 2009:I am replying to inform you that i received the contact lenses that i purchased from your website. I was very satisfied with the product. |
Natalie, 9 February 2009:Can I just say your website is fantastic and I will recommend to all my friends, the Customer Service and overall service has been outstanding also.Many thanks for your help and advice. |
Sandy, 2 February 2009:Just wanted to say thanks for my recent purchase - it was delivered quickly and safely and I was very impressed with the little blue presentation box it came in! The quality of the product was good, and the fact that shipping is free is fantastic, thanks! |
Trina, 1 February 2009:I have received my order, thank you, the Gold Belly Bar is lovely. |
Yvonne, 31 January 2009:I am now in receipt of the order. It is lovely! Many thanks. |
Anna, 19 January 2009:I have been a customer for over a year now and I am just emailing you to say that I am a very happy and satisfied customer. I have tried various sites for my body jewellery but I've never been as pleased as with this site. I have purchased various body jewellery, including belly bars and rings, small barbells for inner conch and helix piercings, and I soon hope to purchase some tongue jewellery and novelty eye lenses. My jewellery has always been delivered on time and also, I think your prices are very reasonable. It is even cheaper to buy off this site than it is to shop at my local piercing studio, so for this I thank the firm as I can purchase reasonable priced items that are also good quality. THANKS GUYS!! YOU ROCK!! |
Denise, 17 January 2009:We have received the replacement belly bar and it is lovely. My daughter is very pleased with it. Thank you for dealing with this matter so quickly and for returning the postage. I was a little hesitant about ordering jewellery from the internet but have been very pleased with your service and will recommend your company to our friends. |
Jay, 17 January 2009:just received the gear.. thanx very much for the excellent service.. have a prosperous new year.. thanx again |
Lotus, 16 January 2009:Thanks so much! I recvd the other order yesterday & just LOVED them & especially the yinyang I loved it so mch I decided to order MORE! Thanks again! Have a good 1! |
Ian, 30 December 2008:my order arrived 12noon, great service was expecting them to come late as I thougt this was a tall order considering 1 day befor newyears eve! Good work guys/gals will be ordering again soon |
Debora, 17 December 2008:Thanks a lot for delivering my order on time , i really appreciate your good organisation. Thank you very much. |
Sharron, 29 November 2008:Hi received my solid gold belly bar this am its perfect love the packaging very pretty box thank you |
Eileen, 13 November 2008:HI YA Thankyou very much for the fast reply ,my item arrived today. Delighted. I will definatley use your web sight again. Many Thanks |
Maxine, 11 November 2008:Thanks very much for letting me know and my I congratulate you on your great customer service. I wish all retailers provided as good a service and communications as you. Many thanks. |
Ash, 11 November 2008:Just to say thank-you for my hubby’s wolf eye lenses they were fantastic, so comfortable he wore them for over seven hours!! And a real big thank -you for getting them to us in time for Halloween as I know you had difficulty getting them..update phone calls were brilliant too. Most definitely going to get some others but can’t decide which ones!! |
Gemma, 5 November 2008:thank you for the contact lenses they were great and everyone that saw them was rather freaked out. i have saved you to my favourites and will be buying from you in the future. thank you again. |
Sonith, 4 November 2008:Thank you for your good customer service. Keep well, until next time. |
Sean, 29 October 2008:great service. fast delivery. thank you very much. |
Sabrina, 18 October 2008:I just wanted to drop you a line to say I've just received my order and I love it! It looks and feels great -I love your unique collections, and have just placed a 2nd order (and prob. will do again in the future!). Was really impressed with the promptness too... great job! |
Billie, 17 October 2008:Hi! I just wanted to say thanks for the fantastic service and products you offer. After searching hundreds of websites for a labret for my tragus piercing i finally found all I wanted on your site. The site is easy to use and the delivery was excellent. Thanks to your products I now have a healed tragus in less than a week! {It was pierced 12 weeks ago and nothing but trouble} THANKS! |
Jennifer-Laura, 8 October 2008:I recieved my belly bar today. I just wanted to say thank you as I love it! |
Sam, 8 October 2008:Outstanding service! Thankyou. |
Sally, 24 September 2008:Thank you so much & for your prompt reply - what great customer service. |
Deborah, 23 September 2008:Thank you for the lense, I wore it to a fancy dress party and it added a great effect for my costume. |
Julie, 13 September 2008:The jewellery is great - highly recommended!! Great quality and great service - can't ask for more!! |
Stephen, 12 September 2008:Hi ... my exchange item arrived ok. Many thanks for the quick response. You've been a good company to deal with. I would recommend you to others. Well done. |
Nia, 12 September 2008:i just wanted to let you know that i have received my lip bars and i am very happy with them. i will be using your site again very soon. thank you. |
Claire, 11 September 2008:Hey ya, Just thought I would write and say thank you for the items I ordered from you. I received them today. If you’re anything like me you get fed up with only having complaints at work and no thank you’s ! I’m soooo happy with the ear rings as I had been looking around for something different and couldn’t find it ... now I have ! Thanks again ! |
Mags, 4 September 2008:Many thanks for your lovely e-mail and I find your web site excellent, with many different pieces. |
Clare, 14 August 2008:I wanted to send a quick note to say how impressed I am with your products, online service and delivery. Not only are you one of the only stores I know to think of something as useful as a belly ring for pregnancy, but the speed of my order processing, delivery, updates on progress etc are really impressive. I even received a note with the delivery a website for pregnancy advice! My experience of ordering online from the UK or US to Ireland has up to now been very poor, but I can’t give you enough praise for the job you are doing in this area. Many thanks and will pass on my highest recommendations to all my pierced/ pregnant friends and colleagues here! |
Wendy, 11 August 2008:Just wanted to drop you a line to tell you I received my delivery on Friday evening and I was absolutely delighted with it. Thank you for your excellent service. |
Natasha, 10 August 2008:I would just like to say i am more than happy with your excellent customer service. Speedy replys to e-mails and very friendly and helpful! An excellent website with a good variety of stock. Couldn't ask for better. Thank you. |
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