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Please be aware that orders are currently taking 3-5 days to be processed. Please only place your order if you are happy to wait.

Frequently Asked Questions

What size do I need?

All piercings are different and we frequently get asked what the "average" or "standard" size is. Whilst we can certainly tell you which sizes are popular, it's not really going to help you. This is because what may be a standard size to one person is not necessarily going to be the correct size for someone else. In order to help you purchase the correct size first time, take a look at our guide Choosing the Correct Size of Body Jewellery and also our Sizing Guide. Both articles contain lots of information geared up to assisting you in choosing the perfect size for your own piercing. If you still have questions after that, don't hesitate to get in touch with us.

What does 'internally-threaded' mean?

What does 'internally-threaded' mean?

All 'screw type' body jewellery is manufactured using one of the following variations of threading: internal threading or external threading. Most standard body piercing jewellery is externally-threaded. The type of threading normally makes no difference whatsoever to the majority of people and, visually, you can't even tell which type of threading is used once the jewellery is fitted into place. Internally-threaded body jewellery is something which is normally asked for by choice. External threading (the most common type) means that the end of a bar has threading around it, whilst the separate ball contains a small hole with threading inside. The threaded bar is then screwed into the hole in the ball. On the other hand, internal threading means that the end of the bar has a hole inside it (with threading), whilst the separate ball has a small protruding stem with threading around it. This stem is screwed into the hole at the end of the main stem of the jewellery.

View all Internally-Threaded Body Jewellery here

What is threadless jewellery?

What is threadless jewellery?

Threadless piercing jewellery is an easy to use, push/pull fit style of body jewellery. Simply bend the pin on the attachment and push into the hollow shaft of your jewellery. The curvature of the pin will hold the attachment securely in place by way of tension.

Threadless jewellery consists of two parts: an attachment top featuring a straight pin, and a piercing jewellery stem (such as a labret) with a hollow internal shaft.

Not only is threadless body jewellery easy to fit, it has the added benefit of internally-threaded jewellery in that it can glide more easily through your piercing.

How To Prepare Your Threadless Jewellery

WARNING! Do not wear your jewellery whilst following the instructions below.

1. Position half of the pin inside the hollow shaft of your jewellery, leaving the other half of the pin exposed.

2. Press the pin sideways to create a bend about halfway down. Don't bend too much to begin with - you only want a slight bend which you can adjust later.

3. Push the pin fully into the hollow shaft of your jewellery stem. You should feel some resistance, which is correct.

4. If the fit feels too loose, remove the attachment and repeat steps 1) to 3). If the fit feels too tight, lessen the bend on the pin by pressing it in the opposite direction. The aim is to achieve a curvature on the pin which will hold the attachment securely in place by way of tension. The bigger the bend, the tighter the fit.

5. To remove the attachment, hold both the stem and the attachment, and pull apart.

6. Once you are happy that the fit is secure, you can insert your jewellery into your piercing and push the attachment into it.

View all Threadless Body Jewellery here

Is the price for one item, or a pair?

All of the jewellery on our website is sold as a single item, unless stated otherwise in the product title or description. It is often assumed that nipple and ear jewellery (for example) comes in pairs, however the reason we sell our jewellery individually is because many people only have one piercing. Not only that, but in the case of ear stretching gear they might have two stretched piercings but the two piercings might be at different stages.

Can I make a change to my order?

Yes, as long as we haven't yet despatched your order we can make any change that you need us to. If you still have the confirmation email that we sent to you, simply reply to that with details of the change that you would like to make to your order. If you don't have the confirmation email, don't worry - just use our online form instead. As soon as we see your message we'll be back in touch with you.

What will my order cost in my own currency?

Our website only display its prices in UK pounds, however it is very easy for you to find out the approximate cost of your order in your own currency, simply by using one of the online currency converters such as XE or X-Rates. Please note that the amount debited from your card in your currency may vary from the estimate given by the online currency converters. If you are in any doubt, please contact your bank.

Is your packaging discreet?

The majority of our UK deliveries are despatched in plain, discreet packaging with absolutely no reference to our name, our address or the contents of the package. The only information printed on the package is the recipient's name and address and a Royal Mail barcoded label.

Occasionally, we may use a different service which does require our return address to be displayed. If you have a need for discreet packaging, please email us as soon as you have placed your order and we will do our best to accommodate your request.

All deliveries outside of the UK must have our return address on them. This is a stipulation of the carrier. In addition, customs labels require a commodity code and description of contents - for this, we declare the goods as "Costume Jewellery".

Will I receive an invoice in my parcel?

Yes, we enclose an invoice with every shipment. If you would prefer that we don't enclose your invoice (for example, if you are having your order shipped directly to someone else as a gift) please email us immediately after placing your order to request this.

Will you do a piercing for me?

Sorry, no. We are not a piercing studio. We are online retailers of body piercing jewellery.

Can I visit your shop?

Sorry, we don't have a shop. You can only purchase from Ouch! Body Jewellery online.

How do I stretch my ear lobe piercing?

How do I stretch my ear lobe piercing?

Read How To Stretch Your Ear Piercing - our very own guide to safely stretching your ear lobe piercing. The guide contains sound advice together with some great tips.

Can you make custom sizes?

Sorry, we do not offer custom sizes.

I've seen a great piece of body jewellery - can you get it?

We might be able to - get in touch with a description of what you have seen and attach a photograph if you can. Whilst we cannot promise anything, we will certainly do our very best to try and help you. We have multiple suppliers who all have fabulous ranges and it could be that we just haven't got round to adding the next super item to our range.

Can you send me some freebies so I can review them on my blog?

No, sorry. We often get asked this and whilst we would love to exchange some of our lovely goods in return for some free advertising, unfortunately we have no way of estimating the readership/popularity of your blog/site/Facebook page. That's why we took the decision many years ago to decline this type of request.

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